Terms of use

oxean.gr is the online store for the display and sale of products via the Internet of the Greek company “KALANTZAKIS LURES E.E.”, located at Dolianis 64, Marousi Attica, TK. 15124, in Greece (TIN: 801806007 / D.O.Y: Amarousiou). Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of KALANTZAKIS LURES E.E., located at oxean.gr.

Make sure that you agree with the following terms and conditions because your possible transaction with us through the above oxean.gr website is governed by the following terms and your transaction with us implies the acceptance of these terms.

 

1. TERMS

KALANTZAKIS LURES E.E. reserves the right to unilaterally modify or renew the present terms and conditions of transactions made through its online store. KALANTZAKIS LURES E.E. undertakes the obligation to inform users of any modifications as well as any change, through the website of this online store. It is clarified that the change of terms does not affect orders that you have already placed.

 

2. INFORMATION & PRODUCTS PROVIDED

KALANTZAKIS LURES E.E. is committed to the completeness and validity of the information listed on the oxean.gr website, both with regard to the existence of the essential characteristics that are described for each product it has, as well as the accuracy of the information provided, by the online store of KALANTZAKIS LURES E.E., services, subject to any technical or typographical errors, which have escaped notice or occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.

 

3. LIMITATION OF LIABILITY

KALANTZAKIS LURES E.E. guarantees timely information to end consumers about their unavailability. The online store of KALANTZAKIS LURES E.E. is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also KALANTZAKIS LURES E.E. has no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it.

 

4. INTELLECTUAL PROPERTY RIGHTS

The oxean.gr website is the official website of KALANTZAKIS LURES E.E.. All the content of the web pages, posted by KALANTZAKIS LURES E.E., including images, graphics, photos, designs, texts, services and products provided are the intellectual property of KALANTZAKIS LURES E.E. and are protected according to the relevant provisions of Greek law, European law and international conventions. The names, images, logos and distinguishing features representing KALANTZAKIS LURES E.E. and/or its online store and/or third parties contracted with them as well as their products or services, are exclusive trademarks and distinctive features of KALANTZAKIS LURES E.E. and/or oxean.gr and/or the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.

In any case, their appearance and display on the oxean.gr websites should in no way be taken as a transfer or assignment of a license or right to use them.

 

5. USER OBLIGATIONS
The users of the oxean.gr websites accept that they will not use them and the online store of KALANTZAKIS LURES E.E. to post, post, email or otherwise transmit any Content that is unlawful, harmful, threatening, offensive, harassing, libelous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted in accordance with the law or contractual or management relationships (such as inside information, proprietary and confidential information obtained or disclosed as part of employment relationships or that covered in confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary right of a third party, contains software viruses or any other code, files or programs designed to disrupt, damage, destroy or obstructing the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way and any content is used to collect or store personal data of users.

 

6. SECURITY
KALANTZAKIS LURES E.E. recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum security. All information related to your personal information and transactions is secure and confidential. The security of the E-shop of KALANTZAKIS LURES E.E. achieved by the following methods:
Customer Identification
The codes used for your identification are two: the Login Code (e-mail or username) and the Personal Secret Security Code (password), which each time you enter them, they provide you with absolute security access to your personal information.
You are given the possibility to change your Personal Secret Security Code (password) and your electronic mail address (e-mail) as often as you wish. The only one who has access to your information is you through the above codes and you are solely responsible for maintaining its secrecy and hiding it from third parties. In the event of its loss or leakage, you must notify us immediately, otherwise the online store of KALANTZAKIS LURES E.E. is not responsible for the use of the secret code by an unauthorized person. We recommend that, for security reasons, you change your password at regular intervals and avoid using the same and easily detectable codes (e.g. date of birth). We also recommend that you use not only letters and numbers but also symbols and password creation.
Securing the Privacy of the Transfer of Your Personal Data
To ensure the confidentiality of the data transfer, we use the SSL encryption protocol. The system has been certified by the Comodo company, which specializes in transaction security issues.
Automatic Disconnection
If there is no activity for 20 minutes, you will be automatically logged out of the members area of the KALANTZAKIS LURES E.E. online store.
Controlled Access (firewall)
Access to the systems of KALANTZAKIS LURES E.E. (servers) is controlled by a firewall, which allows the use of specific services by customers/users while prohibiting, at the same time, access to systems and databases with confidential company data and information.
Encryption
The system of KALANTZAKIS LURES E.E. it first decrypts the information it receives using the same key (predefined when you start connecting to the service) and then processes it. The systems of KALANTZAKIS LURES E.E. they send you information following the same encryption process.
Wherever on the site you enter personal data (password, addresses, telephone numbers, credit cards, etc.) there is SSL encryption.
Encryption is essentially a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key. During the order and as long as the user / customer has logged in with his username and personal code in the online store of KALANTZAKIS LURES E.E., all communication between your computer and the systems of KALANTZAKIS LURES E.E. encrypted using a key. That is, every time you send information to the system, your browser first encrypts it using a key and then sends it to the system
The system of KALANTZAKIS LURES E.E. it first decrypts the information it receives using the same key (predefined when you start connecting to the service) and then processes it. The systems of KALANTZAKIS LURES E.E. they send you information following the same encryption process.
Confidentiality of Transactions
Privacy is a matter of course. The same basic principles that govern traditional transactions also apply in the case of e-commerce. All information transmitted by the user / member to KALANTZAKIS LURES E.E. are confidential and KALANTZAKIS LURES E.E. has taken all the necessary measures so that they are used only to the extent that this is deemed necessary in the context of the services provided. Some of the measures taken are the following:

Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.
KALANTZAKIS LURES E.E. does not disclose the details of customers and their transactions, unless it has a written authorization from you or is required to do so by a court order or decision of another public authority.
In the event that KALANTZAKIS LURES E.E. uses third parties to support its systems, takes care to ensure privacy.
Without prejudice to the provisions of chapter 7 hereof, regarding Personal Data, you may request any information held about you as well as its correction in the event that you can document the existence of an error.
For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to any third party.

 

7. PROTECTION OF PERSONAL DATA
During your visit to the pages of oxean.gr, it is possible that you will be asked to declare your personal information concerning you (name, last name, occupation, e-mail address, product shipping address, etc.) as a rule, in order to process your orders or to provide the our services. Any personal data that you declare anywhere on the pages and services of the oxean.gr website are kept exclusively and only for reasons related to your transactions with us, the improvement of the services provided and ensuring the operation of the respective service and it is not allowed to be used by any third party (with the exception of where provided by Law for the competent authorities only).
In any case the employees of KALANTZAKIS LURES E.E. who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Every reasonable measure to secure your data has been taken. In extremely rare and special cases, your personal information may also be disclosed to partners with KALANTZAKIS LURES E.E. businesses, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information is not subject to any illegal processing.
For any question or proposal or statement related to these matters please contact us using the special contact form provided at the following link https://oxean.gr/epikoinonia/
At any time, the user reserves the right to information or to object to the further processing of his data in accordance with the current legislation on the protection of personal data.

 

8. PURCHASE OF PRODUCTS
Our goal is to get you to the final product immediately and without difficulty. In case you are looking for something specific, use the search, which will lead you directly to your specific option.
KALANTZAKIS LURES E.E. makes every effort to provide high quality services. However, cases of errors in prices and secondary product features cannot be excluded and it cannot be guaranteed that there will be no downtime of the website or “human” errors when updating / listing the price of a product. For the safety and efficiency of purchases, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with the order, please contact the Customer Service Department at (+30) 210 80 66 528 or via the website’s email form.
We also recommend that before making purchases from our online store, you visit the help & terms of use section, where you will find useful information about the process and how to purchase products.
After placing your order, you will receive an automated e-mail with the details of your order. After the order has been processed by the online shopping department of oxean.gr, you will receive the second and confirmation e-mail with the products that will be sent to you. From this point the contract between us is concluded.
During the progress of your order you will receive a series of automated e-mails, which will report the progress of the order. These messages relate to the following steps:
Order receipt: When your order has been received by us
Order processing: When your order is checked for correctness.
Order Dispatch: When your order has been shipped from us to you or you have successfully collected it from our store.
In case your order is pending, you will be sent a corresponding e-mail. Alternatively, we will contact you on the telephone numbers you have given us when registering or entering the order on our site.
There is no way to disable these updates, the sending of which is a prerequisite for the correct progress of your order. We invite you to ensure that these e-mails can reach you and to keep them throughout our transaction. It is your obligation, in the event that you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay. Your products are delivered as quickly as possible and in any case on time. Exceptions are products with a status of Pre-Orders, Expected Soon and On Order, for which there is a separate delivery notification.

 

9. RIGHT OF RETURN
You can return a product and we will pay you the price if you notify us in writing, via the contact form https://oxean.gr/epikoinonia/ or by calling the Customer Service Department at (+30) 210 80 66 528, the decision within 14 calendar days of receipt of the product by you or by a third party you indicate. In case you order a batch of products, the deadline starts when you receive the last product or with the delivery of the product in the case of periodic benefits. By exercising the right of withdrawal you are required to return the product to us in the perfect condition in which it was delivered to you or to provide us with clear and indisputable evidence that you have sent it safely within 14 calendar days of the exercise of the right of withdrawal by you and within the same period we are obliged to refund any sums you have paid to us. In any case, the products you wish to return must be accompanied by the necessary legalizing documents and receipts and of course be in the condition in which you purchased them from us (closed/sealed packaging). The shipping costs of returning the product are not covered by KALANTZAKIS LURES E.E. and charge the customer. To those returned by KALANTZAKIS LURES E.E. money does not include initial shipping costs to you if they exceed the cost of the Universal Postal Service.
You are not entitled to withdrawal in the cases of article 3l of Law 2251/94 and in any other case provided for by law or this in accordance with the law.

 

10. SUPPLIER LIABILITY AND WARRANTY. SELLER’S LIABILITY FOR DEFECTS.
1. The manufacturer of each product you purchase is responsible for any damage caused by a defect in their product. Any agreement limiting or exempting the producer from his liability is void. Claims against the producer for damages are time-barred three years after the injured party was informed or should have been informed of the damage, the defect and the identity of the producer. Ten years after the release of the specific product, the rights of the injured party against the producer are extinguished. If in doubt as to the identity of the producer of a product you have purchased from us, please let us know.
2. Each durable consumer good is accompanied by the written guarantee of the manufacturer of the product or of the company that imported the product into the EU or of the company that affixes its marks to the product appearing as the manufacturer (otherwise “the Supplier”). Please pay particular attention to the terms of the warranty provided by the Supplier as well as to the other accompanying documents and information which are included in the products under the Supplier’s responsibility and in particular those concerning information on the safe use and maintenance of the products. We especially emphasize the following:
3. The supplier must provide the consumer in writing, in the Greek language or with internationally established symbols, clear and complete instructions for the safe use, preservation, maintenance and full utilization of the product and information on the risks during its use and maintenance.
4. The guarantee must include, in simple, legible and understandable wording in the Greek language, at least the name and address of the guarantor, the product to which the guarantee refers, its exact content, its duration and the extent of territorial validity her. The warranty must conform to the rules of good faith and not be negated by excessive exclusion clauses. The duration of the warranty must be reasonable in relation to the likely life of the product. Potential life of the product is the reasonably expected time during which the product will be able to be used in accordance with its intended purpose, even after repair or replacement of parts, until wear and tear from regular use renders the product unusable or its further use economically unprofitable. In particular, for state-of-the-art products, the duration of the warranty must be reasonable in relation to the time during which these products are expected to remain technologically up-to-date, if this time is shorter than their likely lifetime. If, during the validity of the warranty, a defect appears in the product and the supplier refuses or delays the repair beyond the necessary time, the consumer has the right to request the replacement of the product with a new one of the same characteristics and quality or, if it is not repaired, to request a withdrawal from the contract. If the required repair time exceeds fifteen (15) working days, the consumer is entitled to request the temporary replacement of the product for as long as the repair lasts. The Supplier’s breach of its obligations does not affect the validity of the guarantee, which the consumer can invoke and demand from the Supplier to comply with. In the event of replacement of the product or its spare part, the warranty is automatically renewed for its entire duration in relation to the new product or spare part.

5. Beyond and outside of the warranty, the Supplier of new consumer durables must ensure to consumers the continuous provision of technical services for their maintenance and repair for a period of time equal to their possible life span. Also, the Supplier must ensure to consumers the possibility of supplying the spare parts and any other products, required for their use according to their intended purpose, for the entire possible duration of their life.
6. In application of the above provisions, KALANTZAKIS LURES E.E., as long as it is the Supplier of a product, as defined above, will provide you with all possible assistance to fulfill the terms of the Supplier’s guarantee, without any charge to you. This is regardless of the out-of-warranty maintenance services, which we can provide you with the applicable charge on a case-by-case basis.
7. Finally KALANTZAKIS LURES E.E. has towards you all the obligations provided for in the Civil Code for the seller. Especially in the case of a defect in the product we sell you, you can (a) ask for its repair at no cost to you or its replacement with another, unless this is impossible or requires disproportionate costs (b) ask for a price reduction and (c) withdraw, unless it is an immaterial factual defect. The above obligations do not exist in case the defect has been caused by you, or by force majeure in a narrow or broad sense. In any case, the products must be accompanied by the necessary legalization documents and receipts, which also apply to the Warranty coverage and are not transferable from buyer to buyer. These obligations are in any case time-barred within two years.

 

16. NEWSLETTERS
1. oxean.gr periodically sends informative emails.
2. oxean.gr is not responsible if the newsletters are not delivered to their destination, although it makes every effort with ISP’s (Internet Service providers) for delivery
3. Newsletters may end up in the spam folder, so please check regularly that they are not saved there.
4. Put the shipping address of oxean.gr in your safe list.
5. In the event that you no longer wish to receive newsletters or wish to be completely unsubscribed from the KALANTZAKIS LURES E.E. newsletter system, you can inform us using the contact form on the site.
6. KALANTZAKIS LURES E.E. uses a provider (3rd party company) for the identification (tracking) of the newsletter recipients. It does not hand over to third parties information about name, surname, residential address
7. The update from KALANTZAKIS LURES E.E. only happens if you choose it and for as long as you wish. On the contrary, in case you have placed an order with KALANTZAKIS LURES E.E., using our site, we send automated informational messages (emails) regarding the progress of your order. There is no way to disable these updates, the sending of which is a prerequisite for the correct progress of your order. We invite you to ensure that these e-mails can reach you and to keep them throughout our transaction.
It is your obligation, in the event that you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay.

 

17. PRODUCT EVALUATIONS
By submitting your review and presentation to oxean.gr, you agree and warrant that:
The content of the presentation is your own creation and is not the intellectual property of a third party.
The presentation does not contain abusive, religious or racist comments, insults to other oxean.gr members and third-party evaluations, discussions about pirated software, illegal activities or intentional abuse of the product’s warranty and terms of use.
Your writing is about the product being reviewed, does not refer to product pricing, and is not misleading or intentionally defamatory.
The presentation does not include email addresses, personal information of third parties, phone numbers, links from stores, malicious websites or content websites that do not concern the product of the presentation.
You do not post multiple identical presentations (spamming).
You agree that KALANTZAKIS LURES E.E. (including all executives, employees and partners of the company) is not responsible for any legal or non-legal matter, natural or legal person, arising as a result of ignoring the above Terms of Use.
For each presentation and evaluation you submit, you give KALANTZAKIS LURES E.E. full ownership of this material to copy, modify, delete in its entirety, adopt, publish, translate, use in any electronic or printed form and sell, without you having any copyright in it.
Each presentation and evaluation may be used at the discretion of KALANTZAKIS LURES E.E.. KALANTZAKIS LURES E.E. has the inalienable right to change, modify or delete any form of material that will be published on oxean.gr and its subpages, if it judges that its content constitutes an abuse of the above Terms of Use.
KALANTZAKIS LURES E.E. does not guarantee that you will always be able to modify or delete the material you uploaded through oxean.gr. Nevertheless, KALANTZAKIS LURES E.E. has the right to remove or refuse to publish a presentation and review for any reason.
By writing an evaluation or presentation on oxean.gr you acknowledge that you are solely responsible for its content and not KALANTZAKIS LURES E.E..
By providing your email address along with presenting and rating a product, you accept that KALANTZAKIS LURES E.E. has the right to use it to contact you about the status of the submission or evaluation and for other administrative purposes.
Please do not use Greek. Make your review easy to read and understand by using Greek characters.
Tips for Writing Presentations (Reviews)
To see your presentation (review) uploaded to oxean.gr, we advise you to follow the following simple rules:
Have actually used the product before writing your comments
Emphasize product features rather than pricing or advertising
Avoid using inappropriate comments, information about other companies and websites, as well as personal information, yours or third parties: KALANTZAKIS LURES E.E. wants to protect your anonymity
Have a comment, question, or issue outside of product demos and reviews? Please contact us.